No labels, no twists?
Confused about what to do with unlabelled and un-twisted skeins? Well it’s easy! Each hank of multiple smaller skeins comes with one product label with the fibre content, gauge and needle size, now it’s up to you to decide what to do next. Maybe sell them as is, or perhaps make your own labels and sell them as a house brand, or put them together with a pattern and sell them as a kit. There are endless possibilities. All of our products are of the highest quality fibres sourced from spinners around the globe. These products are not to be considered “seconds” or defective in any way.
If a product arrives damaged or defective, contact us and we will arrange to replace it (if possible), with the understanding the yarns, even of the same colour-ways will never look exactly alike. If an item does not meet your needs, we will be happy to issue a store credit for yarns returned in saleable condition within 30 days. It is important to remember that with hand dyed yarns, there may be areas of yarn that are very lightly tinted. This is not a defect, but is the result of the hand dying process. Also, due to the nature of hand dying, no two skeins/colour will ever be exactly alike and each colour should be considered one of a kind.
We ship everything out of our location in Mineville, Nova Scotia, Canada. Each lot is packed and shipped in it’s own box. Shipping rates will differ per location and will be calculated at check out. We ship Canada Post/USPS/ and EMS.